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Admin Settings

Settings is the Place where Admin can decide what are the Areas the User /Distributor can access Payment Mode, Minimum, Maximum Limits, Mandatory Fields for Registration, Site Look, Currency, Security, Integrations, Invoice, Themes, Notifications, Mail Templates, Much More nearly 24 Available Settings & can be Set based on your Business Plan and Requirement.

Setting is an adjustment in a software program or hardware device that adjusts it to the user’s preference. A Software Control panel enables the user to configure the appearance or actions in an application, operating system or the hardware.

Menus and SubMenus are available from Admin Backoffice Header Settings Title. They includes System, Personalization, Payment, CMS, Notifications & Cart.

SYSTEM SETTINGS

System Setting Menu includes SubMenus which includes Login or Forgot Password Banners, Register Banners, System Modules & Logs.

LOGIN/FORGOT PASSWORD BANNERS

Added Login or Forgot Password Banners that are intended to be reflected for the distributor or user when they login to the system or forgot the password will be displayed under SubMenu Login or Forgot Password Banner page under System Menu & Setting Header.

Login or Forgot Password Banner Page Details includes the banners, status &  Edit Action Tool.

Banners includes the picture or design with a design relevant to the business or management preference in respect to the login or forgot password. This can be browsed and files can be chosen.

Status can be of Active or Suspend. If it is Active, it will be shown for the user.

Edit Action Tool can be used for that particular banner in case of changing and updating it.

Edit Banner Image for Login or Forgot Password which can be reflected on the User Side can be changed using the Edit Icon under Action.

Edit Banner Action can be done straight forward by choosing the desired image Selection from the computer upon browsing , set Status either On or Off & Submit to Set or Cancel to undo the action.

REGISTER BANNERS

Added Registered Banners that are intended to be reflected for the distributor or user when they register into the network will be displayed under SubMenu Register Banner page System Menu in Setting Header.

Register Banner Page Detail include banners, status &  Edit Action Tool.

Banners includes the picture or design with a design relevant to the business or management preference in respect to the user enrolment. This can be browsed and files can be chosen.

Status can be of Active or Suspend. If it is Active, it will be shown for the user & for inactive or suspend status, won’t be available for the user.

Registration Page Banners which is to be reflected on the User Side can be edited using Edit Action Icon.

Edit Action Tool can be used for that particular register banner in case of changing and updating it.

Edit Banner Action can be done straight forward by choosing the desired image Selection from the computer upon browsing , set Status either On or Off & Submit to Set or Cancel to undo the action.

SYSTEM MODULES

A Module is a self-contained component of a system (e.g., a product) which has a well-defined interface to other components of the system.

PROMLM ICON available with standard modules along with the additional module on purchase. System Module provide the option for the management to add on any modules on purchase based on the business need at any time upon request.

Purchase the Additional Modules that are Available and enjoy the features under System Modules upon Activation. Based on the Compensation Plan which varies with Business & Needs,

System Modules consists of Party Plan, Sales Funnel, Social Media Engine, E – Pin, SMS, E – Learning, Shop Replicated, Shopify Integration , Premium E – Learning, Message Center, Ticket Center & Site Analytics.

Activation is very easy and simple. Just need to Click on the Purchase for the Modules you want to get Activation done, Provide your License Key details which you will receive upon Payment & Select Activate to Proceed.

Purchase Status will change to Activated Upon Successful System Module Activation.

LOGS

Logs are the automatically produced and time-stamped documentation of events relevant to a particular system. These events are often predetermined by the operating system itself. System log files may contain information about device changes, device drivers, system changes, events, operations and more.

System Logs will be displayed as Admin Logs & User Logs Unser System Menu in Setting Header.

Management can keep track of Users Logs & Admin Logs with their Corresponding Details from Admin Backoffice. This also a very important feature as this will enable the management to have an eye on the Site and can take Action spontaneously if finds anything suspicious or fishy. Even can block that IP address if required.

ADMIN LOGS

Admin Logs especially  In case of multiple sub admins been assigned to manage the site, management can check the admin logs in keep track of the admin activities.

Admin Logs SubMenus consists of Admin Log ID, Details, Admin Username, Date & IP Address.

Admin Login ID is a unique identifier for the Admin while logging in the site. It may be a username, number, email address or many more.

Details will give the information of the Admin who logged in to the site as admin with username, purpose of entering the site & more.

Admin Username is an admin identification used by a person with access to a computer, network, or online service.

Date on which the admin logs been registered for the admin.

Admin IP Address is an Internet Protocol address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. Admin IP address will be shown here.

USER LOGS

User Logs are very useful for the admins and management In keep tracking of the user activities in their site.

User Logs SubMenus consists of Users Log ID, Details, Distributors, Date & IP Address.

User Login ID is a unique identifier for the user while logging in the site. It may be a username, number, email address or many more.

Details will give the information of the user who logged in to the site as user with username, purpose of entering the site & more.

Username is an admin identification used by a person with access to a computer, network, or online service.

Date on which the admin logs been registered for the user.

User IP Address is an Internet Protocol address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. User IP address will be shown here in User IP address.

 PERSONALIZATION SETTINGS

Personalization Setting is the setting action of designing or producing something to meet someone’s individual requirements.

Personalization Settings Menu consists of submenus. Based on the Business Plan and Requirement, Admin can Personalise these Areas like how the distributor can access & view the site with enabled field se what are the theme available for the invoice, how the user dashboards can be reflected and more.

Personalization Settings SubMenu consists of Registration, User Menus, User Dashboard & Invoice Theme. This can be available from System Menu under Setting Header Title from Admin Backoffice.

REGISTRATION SETTINGS

Registration Settings can be set by the Admin from Admin Backoffice under System in Setting Header & will be reflected for the Distributors.

Admin can Personalize the Registration Process based on their Business Structure. Fields can be made enabled, disabled, mandatory for the User Registration Process. If Admin wants their Users to have a smooth Registration Process, can be done either reducing the number of mandatory fields or enable only few fields.

Users registering into the Network by completing the fields during the Registration Process. Some are mandatory field shown with Asterix. Those fields have to be compulsory filled in by the user before proceeding further in the Registration Process. Inorder to set the Registration Fields that are to be displayed for the User, available as Mandatory or not are the details that can be set in Registration Settings. It is very important to do this Registration Setting with great care as it reflects for the Users during Registration Process.

Registration Fields like First Name, Last Name, State, City, Address One, Address Two, Address Three, Phone Number, Zip Code, Country, Alternate Email ID, Turing Code, Country, ID Proof, Tax Documents, Alternate Email ID, Username & Leg Selection can be Enabled or Disabled and Required Field which are Mandatory by selecting the desired & choosing Update to Set. Once Set these are the details shown for the User/ Distributor during the time of Registration.

USER MENUS SETTINGS

User Menus is available from Admin Backoffice under System in Settings Header Title.

Usermenu is the place where you would have the options to choose to set the Active Menus and Suspend Menus of the User Side.

Choose the Active Menus by selecting the menus which you want to be available for the User.

Choose the Suspend Menus by selecting the menus which you don’twant to be available for the Users.

Submit once done  with the user menu settings to carry out the action of either active or suspend the user menus or Cancel to undo.

Expand & Collapse Menus can be used accordingly with expand all the user menus & collapse all the user menus with available user menus.

USER DASHBOARD SETTINGS

Admin can simply Set the Distributor/ User Dashboard under User Dashboard Settings from Admin Backoffice which will be reflected on the User Side.

User Dashboard Details can be Set with the fields like Message Title, Message Content, Banner Image, First New Product Banner, Second New Product Banner & Submit or Cancel.

Message Title is the title or topic of the message relevant to the banner.

Message Content is the content of the message to be reflected for user.

Banner Image is the image of the banner relevant to the messages.

Allowed File Format for Banner & New Product Banners are PNG, SVG, JPG .

Upload the Banner image with 1920 x 600 pixels only.

Upload the First & Second New Product Banner Image with 794 x 358 pixels only.

INVOICE THEME

Admin can Set the Theme for the Invoice which will be reflected on the User Side when they purchase any product.

invoice Template is a billing layout that organizes related to the current topic or situation and probably helpful too with invoicing information in a desirable fashion. Template also contain all the necessary information relevant for the business regarding the services rendered, payment and transactions.

PROMLM Icon built in with with various Invoice Theme to be made available for the distributor upon setting here under invoice theme.

Upon Selection of Invoice Theme from the Available Templates under Invoice Theme Settings in Invoice Theme Menu Settings Header Title and Submit to Set that Selection.

Once submit will confirm with the message of successful invoice theme configured & ready to go on user side.

PAYMENT SETTINGS

Admin can Set the Payment Mode under Payment Settings from Admin Backoffice Header Setting Title for various Business Transactions between the distributors & management or admin.

Payment Settings Menu Includes the Settings of Payment(PayIn), Payout, Payout Configuration, Mass Payout, Coupon, Tax, Currency & Multi Currency.

Admin have to Choose Two Payment Settings one for PayIn & another for PayOut or Withdrawal, Completing & Setting the Required Details of Payment Gateway Selection.

Following Standard Steps or Procedure been used for Setting up the PayIn & PayOut Payment Gateways .

  1. Choose the Payment Gateway or Mode.
  2. Complete all the fields for that selected payment mode.
  3. Set Status on or off
  4. Select Sandbox or Live Mode
  5. Update to proceed with that Payment Gateway Option.

HOW TO SET THE PAYMENT GATEWAYS

Setting both PayIn & PayOut Payment Gateways is straightforward.

Just Admin who manages the Organization Website has to complete the details of the Payment Gateway based on their business requirement.  Based on the Payment Mode, Fields will vary and required to complete accordingly as it prompts.

Status can be as Set On or Off. If wanted that payment mode to be active, then can set as off. If not, set as Off.

Sandbox or Live Mode can be chosen for the selected payment option. Sandbox Mode can be selected for testing something and not the payment mode to be active for that purpose. Live Mode can be set for the actual Payment to be processed in the Business Transaction. Always select Update to Submit for setting the Payment Gateway.

PAYIN SETTINGS

PayIn or Payment Settings meant the PayIn or Money In Settings can be set upon selecting the Payment Mode by Admin for their Business Payment Transactions. Using these available Payment Gateways, Users can  utilise it for their Purchase PayIn Transactions. Payment Setting varies with Business Need & Requirements.

PayIn Payment Gateways are the available Payment Options for the Users like Paypal, Bankwire, Perfect Money, Bitpay Bitcoin, Skrill, Payeer, Cheque, Coin Payment, Stripe, E – Pin, E – Wallet, Chargebee, Block io, Worldpay and Authorizenet. Based on the Business Requirement, it is possible to integrate any Payment Gateways with PROMLM ICON provided with API for additional PayIn Payment Mode.

PAYIN PAYMENT GATEWAYS

Will Look into some available PayIn Payment Gateways.

Paypal Gateway with the details of Name, Paypal Email ID, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the Payment Settings with Paypal.

Cheque with Details like Gateway Name, In Favour Of, Status either On or Off are to filled in and Update to Set the Cheque Payment Gateway.

Bitpay Bitcoin with the details of Gateway Name, API Key, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the Payment Settings with Bitpay Bitcoin.

Bankwire with the details of Company Name, Account Name, Account Number, Address, Swift Code, Bank Route, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the Payment Settings with Bankwire.

Perfect Money with the details of Gateway Name, Account Name, Account Number, Payment Mode either Sandbox or Live, Status either On or Off are to be filled in & Update to Set the Payment Settings with Perfect Money.

Skrill with the Details like Gateway Name, Merchant Email ID, Payment Mode either Sandbox or Live, Status with On or Off are to filled in and Update to Set the Skrill Payment Gateway.

Payeer with the Details like Gateway Name, Merchant ID & Key, Payment Mode either Sandbox or Live, Status with On or Off are to filled in and Update to Set the Payeer Payment Gateway.

E – Pin with Details like Gateway Name, Status  either On/Off are to filled in and Update to Set the E – Pin Payment Gateway.

Coin Payment with details like Gateway Name, Merchant ID, IPN Secret, Debug Mail, Status either On or Off are to be completed & Update to Submit for setting the Coin Payment Gateway.

Stripe with details like Gateway Name, Public Key, Private Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Stripe Payment Gateway.

E – Wallet with details like Gateway Name & Status either  On/Off are to be filled in & Update to Submit for setting E – Wallet Payment Gateway.

Chargebee with details like Gateway Name, API Key, Site, Payment Mode with Sandbox or Live, Status either On or Off are to be completed & Update to Submit for setting the Chargebee Payment Gateway.

WorldPay with details like Gateway Name, Worldpay Client Key, Worldpay Service Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update for Worldpay Payment Gateway.

Block io with details like Gateway Name, API Key, PIN, Menu Selection like Bitcoin, Litecoin & more from the drop down, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Block io Payment Gateway.

Authorizenet with details like Gateway Name, Authorizenet API Login ID, Authorizenet Transaction Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Authorizenet Payment Gateway.

PAYOUT SETTINGS

PayOut or Money Out/ Withdrawal Settings can be set upon selecting the Payment Mode by Admin for their Business Payment Transactions similar to Payment Setting that is PayIn. Using these available Payment Gateways, Users can utilise it for their PayOut Transactions. Payment Setting varies with Business Need & Requirements.

PayOut Payment Gateways are the available PayOut Payment Options for the Users like Paypal, Bankwire, Perfect Money, Bitpay Bitcoin, Skrill, Payeer, Cheque, Coin Payment, Stripe, E – Pin, E – Wallet, Chargebee, Block io, Worldpay and Authorizenet. Based on the Business Requirement, it is possible to integrate any  add on PayOut Payment Gateways with PROMLM ICON as long as provided with API.

PAYOUT PAYMENT GATEWAYS

Will Look into some PayOut Payment Gateways. Complete all the fields under different Payment Gateways and Set the Payment Mode to Sandbox if not using for Live, also the Status  as Off if not Live. Make Sure to Update all the time.

Paypal Gateway with the details of Name, Paypal Email ID, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the PayOut Settings with Paypal.

Bankwire with the details of Company Name, Account Name, Account Number, Address, Swift Code, Bank Route, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the PayOut Settings with Bankwire.

Perfect Money with the details of Gateway Name, Account Name, Account Number, Payment Mode either Sandbox or Live, Status either On or Off are to be filled in & Update to Set the PayOut Settings with Perfect Money.

Bitpay Bitcoin with the details of Gateway Name, API Key, Payment Mode either Sandbox or Live, Status with On or Off & Update to Set the PayOut Settings with Bitpay Bitcoin.

Skrill with the Details like Gateway Name, Merchant Email ID, Payment Mode either Sandbox or Live, Status with On or Off are to filled in and Update to Set the Skrill PayOut Gateway.

Payeer with the Details like Gateway Name, Merchant ID & Key, Payment Mode either Sandbox or Live, Status with On or Off are to filled in and Update to Set the Payeer PayOut Gateway.

Cheque with Details like Gateway Name, In Favour Of, Status either On or Off are to filled in and Update to Set the Cheque PayOut Gateway.

E – Pin with Details like Gateway Name, Status  either On/Off are to filled in and Update to Set the E – Pin PayOut Gateway.

Coin Payment with details like Gateway Name, Merchant ID, IPN Secret, Debug Mail, Status either On or Off are to be completed & Update to Submit for setting the Coin PayOut Gateway.

Stripe with details like Gateway Name, Public Key, Private Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Stripe PayOut Gateway.

E – Wallet with details like Gateway Name & Status either  On/Off are to be filled in & Update to Submit for setting the E Wallet PayOut Gateway.

Chargebee with details like Gateway Name, API Key, Site, Payment Mode with Sandbox or Live, Status either On or Off are to be completed & Update to Submit for setting the Chargebee PayOut Gateway.

Block io with details like Gateway Name, API Key, PIN, Menu Selection like Bitcoin, Litecoin & more from the drop down, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Block io PayOut Gateway.

WorldPay with details like Gateway Name, Worldpay Client Key, Worldpay Service Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Set Worldpay PayOut Gateway.

Authorizenet with details like Gateway Name, Authorizenet API Login ID, Authorizenet Transaction Key, Payment Mode either Sandbox or Live, Status with On or Off are to be completed & Update to Submit for setting the Authorizenet PayOut Gateway.

PAYOUT CONFIGURATION

Withdrawal Amount or Draw out Money from the User Side can be limited and configured or set by Admin from PayOut Configuration Admin Backoffice under Payment of Settings Header Title.

PayOut Configuration Details like Minimum Withdraw Amount, Maximum Withdraw Amount, Number of Withdraw allowed in a month, Admin Withdraw Commission in %, Mass Payout either On or Off, Payout Schedule Option – Auto Sweep, Minimum Payout Balance, Payout Mode can be completed & Updated for Setting the PayOut or Withdrawal Configuration or Cancel to undo.

Minimum Payout Amount is the lowest amount that can be withdrawn  by the User in the Organization.

Maximum Withdraw Amount is the highest amount that can be withdrawn  by the User in the Organization.

Number of Withdrawal allowed in a month is the count or times in a month upto which the user can withdraw amount in the Organization.

Admin Withdraw Commission in % is the commission in % for payout amount paid by the User to the Admin or the Organisation.

Mass Payout can be set as on or off. If set as off, then user won’t be allowed to do or request for mass withdrawals.

Payout Schedule Option can be selected based on Admin preference & set accordingly to be reflected for the distributor or user.

Auto Sweep, Minimum Payout Balance, Payout Mode are the options under Payout Schedule.

Auto Sweep With an auto-sweep account, your account is linked to a fixed-deposit account and a monetary limit is defined. Whenever the amount in the account crosses that defined limit, the excess money is transferred automatically into that account.

Minimum Payout Balance set up under payout schedule option enable the payout not exceed the minimum balance available,

Payout Mode set up under payout schedule option will enable the user with payment gateway or mode for mass payout.

MASS PAYOUT SETTINGS

Using this Mass Payout Tool, Admin can approve the Multiple Payouts with a Single Click from Admin Backoffice Settings Header Title.

Mass Payout can be set straightforward easily.  First need to choose the Payment Method from the available menu option, Select the User from the displayed User name related to whom the mass payout transaction happening & mention the Amount for mass payout.

Click on Approve will enable the Admin to do the Mass Payout from Admin Backoffice with no hassle.

Once approved by the Admin for Mass Payout upon submit, based on the available of the funds, it will be sanctioned and distributors can avail the mass payout or withdrawals.

 

COUPON SETTINGS

Coupon is a voucher entitling the holder to a discount off a particular product.  Setting of Coupon can be done by Admin from Admin Backoffice Setting Header Title under Payment Settings Menu.

Coupon can be added by Admin using Add Button and filling in the form as it prompts based on your Business Requirements.

Coupon details like Total Limit of Coupon, Discount Type, Discount can be completed with Status as On or Off & Submit.

Total Limit of Coupon is the number of coupon count set to be available for the user. Beyond that coupon limit set, coupon won’t be available.

Discount Type is the % or flat type that has been for discount coupon.

Discount is the total discount value of coupon enabled for the user.

Coupon Code Module can be chosen by Selecting from the options.

Coupon Code Module Options can be set for the available Registration, Recruit New Users, Join Network or Upgrade Packages. Based on the Coupon code module settings, coupon privilege will be made available for the distributor or user accordingly.

Registration Coupon Code Module to avail coupon with Registration.

Recruite New User Coupon Code Module enable the user to avail the coupon for recruiting new member.

Join Network enable to user to avail the coupon with join network.

Upgrade Packages enable user to avail coupon for package upgrade.

Submit once selecting the coupon code module based on your preference and will be reflected for the distributor.

View the Coupons by clicking on Show Coupons after Coupon Code Module been Set. Coupon Code Module Details will be displayed.

Coupon Code Module Details display Coupon Code, Total Limit, Used Count, Discount, Status, Date & Edit Action in Coupon Settings Page.

Coupon code is the code generated automatically by the Admin that are made available for the distributor or user.

Total Limit shows the maximum count of the coupon made available.

Used Count shows the count of the coupon been availed by the user.

Discount is the value given as discount for the user by Admin.

Status has to be set on to be made available for the user.

Date on which the coupon code been created will be displayed.

Coupon Edit  Action can be done using Edit icon for the Selected Coupon which needs to be Updated & Submit, Admin can easily make changes for the Coupon.

TAX SETTINGS

Based on the Localisation & Business Requirements, Admin can set the Tax Settings for their Products & Services in Tax Settings which can be reflected for the Users Transaction.

Tax Setting Details like Tax Type, Custom Label, Custom Tax %, Status either On or Off are to be completed & Update to set in Tax Settings.

Tax Type gives the kind of Tax for which the Label & Tax are intended to be customized based on the business and will be reflected for the user.

Custom Label is the name of the Tax that you are intend to add to your product or services. It can be of Custom Tax, Sales Tax and more.

Custom Tax is the amount that can be deducted from the Users based on the Label in %.

CURRENCY SETTINGS

Currency is a system of money in general use in a particular country at a specific time.

Currency is a medium of exchange for goods and services. Based on the Location, User’s usage of currency will vary. PROMLM ICON is built in such a way that it can be adaptable to all location with the choice of  currency option for the suitable people where the Business or Organization is supposed or planning to be operative on.

Admin can Set the Currency Details based on their Business Needs & Requirements in Currency Settings by choosing the desired currency as  default Currency, Currency Symbol and Currency Code. Search option also available to look into the suitable currency symbol and code for selection based on the business need.

Default Currency is the Currency that has been set as standard currency made available for the user. The conversion between the selected currency and the default currency is calculated according to the exchange rates you set when you configure currencies.

Currency Symbol or Sign is a graphic symbol used as a shorthand for a currency’s name, especially in reference to amounts of money.

Currency Code are three-letter abbreviations that identify a country’s currency. ISO 4217 is a standard published by International Organization for Standardization that defines alpha codes and numeric codes for the representation of currencies and provides information about the relationships between individual currencies and their minor units.

MULTICURRENCY SETTINGS

PROMLM ICON featured with Multicurrency which can be set easily under Multicurrency Settings by Admin from Admin Backoffice Payment Settings & will be reflected for the Users.

Multi Currency with Default Currency Symbol, Code & Value can be Set based on your preferences. Make sure to set up the Access Key under Site Settings. You have the option to use either Manual, Automatic or Set Selected Currency & Multicurrency that has been Set will be reflected for the User.

Currency Symbol or Sign is a graphic symbol used as a shorthand for a currency’s name, especially in reference to amounts of money.

Default Currency is the Currency that has been set as standard currency made available for the user.

Currency Code are three-letter abbreviations that identify a country’s currency.

Currency Value can be set relevant for that particular currency.

Multiple Currency Settings with the specific currency, symbol , value and code once set will be made available for the user when they go through registration process & all their transactions within Organization.

Members going through all registration steps starting from filling in their Name, Address, Email Address & more based on the fields displayed from Admin to the Package Selection & Payment Process.

As it is set in the Multicurrency settings, that currency will be reflected for the Package Payment & can be utilised accordingly in completing the Registration Process Successfully. Based on the Business Plan & Packages, it will differ for various Organization.

CMS SETTINGS

CMS is the Content Management System from where the Content Management of the Website or User Front can be done. This is very useful for the management  to update the content from Admin Backoffice CMS Settings. Based on your business structure, any content can be added from CMS and will be reflected for the user on the website.

Adding CMS Content can simply be done just by selecting Add, completing the details as it prompts for various topics or titles, status set as on or off & Submitting to do the action of CMS  addition respective of the Topic or Cancel to undo the Action.

CMS Setting includes FAQ Settings, Ticket Category, Term Settings & more based on the business requirement. Management or Admin can set these CMS Topic content that has to be shown on the Website from CMS Settings of the Admin Backoffice.

FAQ SETTINGS

FAQ, frequently Asked Questions is a list of questions and answers relating to a particular subject, especially one giving basic information for users of a website. This also will be a document, in question and answer format, that introduces newcomers to the website or particular business in knowing the topic or answers common questions. This FAQ is very helpful for the Users to know about the business details so Admin has to take great care in adding the FAQ so that will bring more members to the network by clarifying doubts from informative FAQ.

FAQ Settings  can easily managed by Admin or Management from Admin Backoffice for adding FAQ for the Website Users to get clarified with the provided Answers, Edit FAQ & Delete FAQ if not required.

Add FAQ using ADD that can land in the Add FAQ Page. Just fill in the Questions, Answers, Status can be set as on or off & Submit which can be showed on the Website or Cancel to undo the action.

Added FAQ will be shown after FAQ been added in FAQ Page Display with FAQ, Answers, Status & Action Tool with Edit & Delete Icons.

Added FAQ Settings can be Updated upon Clicking Edit Icon under Actions & can be deleted on using the Delete Icon.

Edit FAQ Action can be done by choosing the edit tool icon for that particular FAQ which you would like to make any changes, do necessary change, set status on or off & submit will update the FAQ.

Delete FAQ Action can be done by choosing the delete tool icon for that particular FAQ which you would like to remove from the website & will be removed completely from the website.

Status should be set to on so that will be available for the website user.

If it’s been set as off then that FAQ won’t be displayed in the website.

TICKET CATEGORY SETTINGS

Ticket is any issue, incidents or query seeking information in your organization raised by website customers that the company has to take care of & captured through to their resolution. Support Ticket describes an interaction between customer & support team. When customers have problems, they can get support from Admin in solving their problem through the support ticket & will be closed once it’s been resolved.

Admin or Management have to set this Ticket Category from CMS Setting for the effective ticket solving. Ticket Category Settings enable the User to raise their concerns like issues, malfunctioning, errors, transaction issue, to get more info on certain subject & to be sorted our swiftly.

Ticket Category can be based on Issue Type, Department, Product, Customer & General.

Ticket Type can be based on company & online stores.

Company Ticket may include defects or bugs, any feature request, sales question, how to do certain action or so, technical issue & cancellation.

Online Store Tickets may include Pre Sale & Post Sale question, order question, return, shipping, sales, affiliate, vendor, sales, IT, mail, operations, transactions, payments and. more.

Ticket Category Settings  can easily managed by Admin or Management from Admin Backoffice using adding Ticket category for the Website Users to raise their concerned Ticket relevant to that category, Edit Ticket Category  & Delete if not required.

Add Ticket Category using ADD that can land in the Add Ticket Category Page. Just complete the Ticket Category in the Pop up Form & Submit.  which can be showed on the Website or Cancel to undo the action.  Added Ticket Category will be shown for the website User for raising their issues based on the Category.

Added Ticket Cateogy will be shown after Ticket Category been added in Ticket Category Page Display with Categories & Action Tool with Edit & Delete Icons.

Added Ticket Category Settings can be Updated upon Clicking Edit Icon under Actions & can be deleted on using the Delete Icon.

Edit Ticket Category Action can be done by choosing the edit tool icon for that particular selected category which you would like to make any changes, do necessary change & submit will update Ticket Category or cancel.

Delete Ticket Category Action can be done by choosing the delete tool icon for that particular chosen ticket category which you would like to remove from the website & will be removed completely from website.

TERM SETTINGS

Terms of service (also known as terms of use and terms and conditions, commonly abbreviated as TOS or ToS, ToU or T&C) T&C website page sets out the rights and responsibilities of anyone using the site. It effectively forms a contract between the site and the user.

T&C often include an explanation or definition of key terms used in the terms, outlines the legal limitations of responsibility of the website owner for any damages or harmed incurred during usage of the site. Also what action may be taken against a user who breaks the terms with detail the intellectual rights of the website owner.

T&C that detail the rules that apply to fulfilling a particular contract forms an integral part of that contract. Buyers and sellers must agree the terms and conditions to form a contract. In international trade are also know as General Conditions of International Sale.

Terms & Conditions or Business Policies which has to be reflected on the Website can be added under Term Settings by using Add from Admin Backoffice CMS of T&C Settings.

Add Terms & Conditions using ADD that can land in the Add Terms & Conditions Page. Just complete the Details of Term Title, Term Conditions, Choose the Sidebar or Footer where you wanted to show the Terms & Conditions, Status as On/Off and Submit or Cancel. Added Ticket Category will be shown for the website User.

Added Terms and Conditions will be displayed with Name, Term Conditions, Created On & Action Tool under Term Settings.

Added T&C Settings can be Updated upon Clicking Edit Icon under Actions & can be deleted on using the Delete Icon.

Edit T&C Action can be done by choosing the edit tool icon for that particular selected Terms which you would like to make any changes, do necessary change & submit will update T&C or cancel.

Delete T&C Action can be done by choosing the delete tool icon for that particular chosen T&C which you would like to remove from the website & will be removed completely from website.

NOTIFICATIONS SETTINGS

Notification is the act of notifying someone or something or the method in way notice or announcement is given. Notification may be a message, sound or symbol on your site telling you that someone has sent you a message or put something new for you to look on a website.

Notification Settings can be done from the Admin Backoffice Header Settings Title by Admin or Management straightforward so that it can be sent for the User as Notifications.

Notifications Settings Menu consists of Mail, SMS & Push Notifications Settings. Based on the business and Settings set it will be reflected for the user notifications.

MAIL SETTINGS

Communications between Admin & Users play a vital role in the Business which can be done effectively through Email. Email, short for “electronic mail,” is one of the most widely used features for sending and receiving messages to and from anyone with an email address, anywhere in the world within the Organization.

Once the member done Registration, their Email will be registered in the Organization and many notification correspondence between Admin & Member will take place since then. In order to set the Email notifications, Admin can make necessary effort to configure in Mail Settings. Personalize the available Notification Templates appropriate for your business needs & can set accordingly.

Mail Settings consists of Email Notification, Settings & General Settings.

Email Notification includes Template Name and Actions.

Settings include Choosing Mail Type and Submit to Set or Cancel.

General Settings include Mail Background, Facebook, Twitter, Instagram, LinkedIn, Instagram & can be Set by Submit or Cancel to undo.

EMAIL NOTIFICATIONS

Email Notification includes Template Name for Several Notifications & Edit Configure Action that can be happening between Admin and Users.

Email Notification Templates available are more than 25 that can be configured under Email Notifications of Mail Settings.

Mail Templates can be personalized according to your Business Requirement & edited in Configure Template Form. This can then be available for sending the Notifications to the Users.

Configure Mail Template with the details like Mail Name, Display Name, From Email Address, Mail Subject, Edit Mail Content, Mail Status  either On or Off & Update. Mail Content Preview can be viewed if required.

If Status is Off, then it won’t be sent to the Users from Admin Backoffice. So make sure to set the status on if required to be used.

Template Edit Icon under Configure for any Template can be used to open the Configure Mail Template Form. Complete the details as it prompts, Status with On or Off & Update.

Preview Button also available to View the Template Content beforehand and can edit if needed and make sure to Submit Update.

MAIL TYPE SETTINGS

Mail Settings can be done by selecting the Mail Type from the drop down menu & submit to confirm the mail settings. Mail Type selection may vary for individual organization based on their requirements.

Mail Type will show the available types in the drop down menu and can be chosen based on the business plan & requirement. Mail Types are PHP, SMTP, Sendgrid and more.

PHP Mail is the built in PHP function that is used to send emails from PHP scripts.

SMTP  (Simple Mail Transfer Protocol) is a set of commands that authenticate and direct the transfer of electronic mail. SMTP Server is a mail server that only supports the sending of emails. Using one, you can send email from anywhere. When configuring the settings for your e-mail program, you usually need to set the SMTP server to your local Internet Service Provider’s SMTP Settings

Auto Responder is a program that automatically generates a set response to all messages sent to a particular email address without human intervention. Inorder to avail Auto Responders for Email Notifications, it is mandatory for Users to create an account with sendgrid.com.

SendGrid is a cloud-based SMTP provider that allows you to send email without having to maintain email servers. SendGrid manages all of the technical details, from scaling the infrastructure to ISP outreach and reputation monitoring to whitelist services and real time analytics.

Two-factor authentication (2FA) is a security system that requires two distinct forms of identification in order to access something. Examples of 2FA verification include security questions, SMS (short messaging service) Messages, and Push Notifications. In order to avail 2FA Notification Services, it is mandatory for Users to create an account with Twilio.com.

Twilio is a developer platform for communications & allows software developers to programmatically make and receive phone calls, send and receive text messages and perform other communication functions using its web service APIs.

GENERAL SETTINGS

General Settings is the place from where the notification settings of Mail Background, Mail Site Logo & Social Media links can be done & Set by Submit or Cancel to undo the action.

Mail Site Logo can be added by browsing the computer files and select. Allowed File Formats are png, jpg & svg (100px x px34).

Mail Background can be added by browsing the computer files and select. Allowed File Formats are png, jpg & svg (100px x px34).

Social Media Links can be added for the corresponding platforms. This may include Facebook link, Twitter link, LinkedIn link, Instagram link & Google link.

Upon Submit once added all the prompt fields of mail setting and social media links, general notification settings will be added and reflected on the user side.

SMS NOTIFICATION SETTINGS

SMS, “Short Message Service” is a text messaging service component of most telephone, Internet, and mobile device systems. It uses standardized communication protocols that let mobile devices exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines.

SMS Notifications are sent the same way as any other text message that are sent when an event or transactions occur somewhere else & limited to 160 characters depends on available messaging feature.

SMS Notification Benefits as a marketing tool used to increase the percentage of returning visitors, Increase profits with sales and cart abandonment texts, upcoming events announcements, internal message sharing between Admin & Users, useful in notifying sales inquiries & other information pertinent to the Organization.

SMS Notifications don’t require Apps & it’s a two way communication where customers can reply to SMS Notifications send from Admin. It can also be used for sending time-sensitive notifications. Many businesses and organizations choose to use SMS notifications because they work on every device anytime & will be quicker than a call or email.

SMS Notification Setting Page comprises of Choose SMS Service & SMS Notifications.

Choose ( SMS )Services  from where the Integration Type chosen for the SMS Notifications to be carried out can be selected from the drop down Menu based on your business plan & requirements, Submit to set.

Submit once choosing Integration Type as it prompts to Set like Twilio.

Cancel to undo the action of SMS Notifications that has been set.

SMS Notification Page consists of many SMS Name , Message Templates that can be personalized suitable for the individual business using edit action & update.

SMS Notification Column consists of Name, Message, Status, Edit Action Icon which can be used appropriately for individual needs.

SMS Name is the name or title given for the SMS notification.

SMS Message is the short description relevant with the name or title.

Status can be active or suspend. It is wise to set suspend before sending, once ready can make active and submit.

If active, it will be available for the user.

If suspend, won’t be available for the user.

Edit Icon under Action can be seen for each SMS available Templates. Using edit tool icon for particular selected sms template to be changed, do necessary action,  submit & can be Updated.

PUSH NOTIFICATION SETTINGS

Push Notifications are pop ups that appear on a mobile device. These messages may appear while customers are on or their phones or on the lock screen if the device isn’t in use. Maximum allowed character count of a push notification varies from device to device but usually between 100 and 200 characters. Push Notifications are convenient for one-way communication. If business offers a mobile app & may want to send out push notifications.

Push Notification Benefit is that users don’t need to be in the app in order to see them & can be send at any time. but have your app downloaded in order to receive push notifications. Many people opt in to push notifications when they download an app. Push notifications can be used for various reasons such as asking users to take an action, notifying new updates, sending promotions. keep users in touch with app.

Push Notifications can be set from Header Setting Title under Notification Menu.

PUSH SETTINGS

Push Notification Menu consists of Push Settings & Push Notification.

Push Settings where details like API Key, Server Key, Auth Domain, Database URL, Project ID, Sender ID & Push Logo can be Set & Submit.

API key or application programming interface key is a code that gets passed in by computer applications.

Server Key is used for the remainder of API calls on server-side.

Auth Domain, Authentication domain is a name that facilitates the matching of logins with the servers for which they are valid. It is also common for database servers and web servers to have their own authentication mechanisms, which require yet another, different, user ID and password.

Database URL– A database connection URL contain information such as where to search for the database, the name of the database to connect to, configuration properties.

Project ID is a unique identifier for a project. When you first create a project, you can accept the default generated project ID or create your own.

Sender ID allows you to set your company name or brand as the Sender ID, based on your preference can set here so that will be shown for the user while push notifications been sent.

Push Logo can be added by browsing the computer files and select. Allowed File Formats are png & jpg (100px x px34).

PUSH NOTIFICATION

Push Notification Page consists of many Notifications Name , Message Templates that can be personalized suitable for the individual business using edit action & update.

Push Notification Column consists of Name, Message, Status, Edit Action Icon which can be used appropriately for individual needs.

Push Name is the name or title given for the Push Notification.

Push Message is the short description relevant with the name or title.

Status can be active or suspend. It is wise to set suspend before sending, once ready can make active and submit.

If active, it will be available for the user.

If suspend, won’t be available for the user.

Edit Icon under Action can be seen for each Push available Templates. Using edit tool icon for particular selected sms template to be changed, do necessary action,  submit & can be Updated.

CART SETTINGS

Cart Setting Menu consists of Cart Configuration & Shopify Connection.

According to the Cart Settings done by the Admin from Admin Backoffice Setting Header Title, it will be reflected on the User Side. Based on the Business Plan & Structure, this cart settings may vary.

Settings under Cart once done can’t be modified afterwards so make sure to Set with extra care.

 

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